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Update on Dublin Bus ticket refunds

In November I mentioned that I’d only just realised that the Dublin Bus ticket refunds that I’d been keeping were technically valueless because of their written terms and conditions. Read here for my original post. I’ve been keeping the full tickets since then, obviously.

I emailed Dublin Bus asking what the situation actually was, given that I’d been a mug and hadn’t read their terms and conditions first.

This is the response that I recieved –

Tickets can be still redeemed but in future you need to hold onto the full
ticket.

I’ve yet to try this out, but will be doing so next Tuesday in their office in O’Connell Street. I’ll be bringing along a copy of their e-mail. Further update to follow.

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