Today, Eircom have confirmed that 0.5m calls to free phone numbers and competition lines from land lines were incorrectly charged on the bills over over 100,000 customers between April 24th to May 17th this year. Calls were charged to customers even though no connection made. Apparently, it was a computer error that caused this problem. Eircom say that they’ll be refunding customer immediately.
Click here to read the ongoing tally of Irish companies who’ve been caught, and have admitted, overcharging their customers.