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NIB – not bad once they give you time

I mentioned last week about calling into National Irish Bank with a view to switching accounts. Having been in there yesterday to go through the account opening process, to be fair, the staff member I dealt with yesterday is to be commended. I think I must have been unlucky in the person I dealt with last week – especially as I could hear more of her customer service “skills” yesterday, so it wasn’t just me.

The account opening process did take nearly an hour, but I’m assured that their “switching” service will do the rest for me over the next couple of weeks. It’ll be interesting to see how all that goes.

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