Monthly Archives: June 2007

Want some free Dublin Bus journeys?

If you’ve bought the Dublin Bus Adult 2-Easy bus tickets to use on your daily commute, given the frequency that the ticket [...]

Customer Service vs Customer Complaints

There’s been lots of coverage across many blogs about the problems that Damian Mulley has had with Sky Handling Partners who lost [...]

Response from Irish Rail

Fairplay to Irish Rail for sending me a response last week. As per my comments about Ulster Bank below, it’s not always [...]

Ulster Bank Customer Service

I was reading this evening in AskAboutMoney about the experiences of one reader about their frustration regarding Ulster Bank customer service – [...]

Taxi Cancellation Fee

Here’s an interesting post on the Consumer Issues pages of boards.ie where a poster was told they’d be charged €7 by a [...]

Quality editorial?

I see a feature today in the Sunday Business Post about the Galway Advertiser set of free newspapers, which also publishes the [...]

Why Irish Rail ignored my request to change my reservation

I thought I’d publish the response that I got from Irish Rail to my request to change my ticket to a later [...]

Irish Rail Customer Service

I used Irish Rail to go to Limerick last weekend where I experienced two extremes of their customer service. Because of that, [...]

The Frugal Tiger and IWillNotHold

I regularly check the web statistics for Value Ireland to see how our site visitors are getting to the site. This week [...]

Eddie asserts his consumer rights

Here’s an article from yesterdays Irish Independent telling how Eddie Hobbs received and out of court settlement from a furniture supplier becausey [...]