If you’ve bought the Dublin Bus Adult 2-Easy bus tickets to use on your daily commute, given the frequency that the ticket [...]
Monthly Archives: June 2007
Customer Service vs Customer Complaints
There’s been lots of coverage across many blogs about the problems that Damian Mulley has had with Sky Handling Partners who lost [...]
Response from Irish Rail
Fairplay to Irish Rail for sending me a response last week. As per my comments about Ulster Bank below, it’s not always [...]
Ulster Bank Customer Service
I was reading this evening in AskAboutMoney about the experiences of one reader about their frustration regarding Ulster Bank customer service – [...]
Taxi Cancellation Fee
Here’s an interesting post on the Consumer Issues pages of boards.ie where a poster was told they’d be charged €7 by a [...]
Quality editorial?
I see a feature today in the Sunday Business Post about the Galway Advertiser set of free newspapers, which also publishes the [...]
Why Irish Rail ignored my request to change my reservation
I thought I’d publish the response that I got from Irish Rail to my request to change my ticket to a later [...]
Irish Rail Customer Service
I used Irish Rail to go to Limerick last weekend where I experienced two extremes of their customer service. Because of that, [...]
The Frugal Tiger and IWillNotHold
I regularly check the web statistics for Value Ireland to see how our site visitors are getting to the site. This week [...]
Eddie asserts his consumer rights
Here’s an article from yesterdays Irish Independent telling how Eddie Hobbs received and out of court settlement from a furniture supplier becausey [...]
