There’s much discussion in response to the post – basically outrage at the idea that a taxi company could try something like this.
Given that the taxi business is now regulated by the Taxi Regulator, you would expect that if such a charge was legitimate that it would be included on their site – but there’s nothing.
Also, as pointed out by some posters, if a cancellation fee were to be part of the transaction, they would have to tell the prospective customer up front – i.e. as part of the terms and conditions.
However, it doesn’t appear that this is a legitimate fee, so if a dodgy taxi company tries this out on you, tell them:
- Thanks, but no thanks
- You won’t be using their service again
- You’ll be telling others not to use their service
- You’ll be reporting them to the Taxi Regulator (but make sure you do!)