I was reading this evening in AskAboutMoney about the experiences of one reader about their frustration regarding Ulster Bank customer service – you can read the thread here.
I’d like to echo this given my frustrations with Ulster Bank over the past couple of months. This has also included a complete refusal to reply or acknowledge any letters sent to them, including one directly to the bank manager.
Given all the advertising Ulster Bank have at the moment offering money to prospective new customers, I’d recommend to anyone thinking about it not to bother. While you’ll get €150 for a new bank account or €1500 for a new mortgage, you’ll actually only be repaid with your own frustrations in the future.