I changed banks recently, and despite the supposed ease with the Switcher Code, it’s been an absolute pain!
I’m now on the second month since changing, and for the second month my mortgage and mobile phone bill hasn’t been correctly taken from Direct Debit.
I was with Ulster Bank, and I’ve moved to National Irish Bank. Apparently, the fault was with Ulster Bank since they told all my direct debit payment companies an incorrect new account – so, though each company knew to go to NIB in future for payment, they were looking to the wrong address.
Ulster Bank have acknowledged this, and refunded me charges I incurred because of missed payments.
But still, a second month now where I have to manually make payments where Direct Debits should be doing it automatically. Ridiculous!!!