Nokia N95 – update on sending texts

First of all, thank you to fabio cerullo for his comments in an effort to help regarding the problems I was having with sending texts with O2 on my new Nokia N95.

As it turned out, the solution was quite simple – simple enough that it probably should have taken O2 less than the 5 days that it took to fix, but how and ever, all good now.

The solution: If you’ve previously been on O2, and you port away to another network, and then port back to O2 sometime later, if you were a Speakeasy pay-as-you-go customer you will automatically be ported back as a Speakeasy customer – even if you’re actually signing back on as a bill pay customer.

So, having been Speakeasy previously, and now porting back as a bill customer, I was trying to send texts, but the O2 system thought I was still Speakeasy – but had no credit – and therefore was preventing texts. This was only on their SMSC though, since I was able to make phone calls without a problem. (As it turns out, it must also have impacted on their wap service too, because I can now access the internet now also).

However, credit to O2 customer service in Limerick – very helpful!!!

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2 Responses to Nokia N95 – update on sending texts

  1. Susan November 15, 2007 at 00:52 #

    o2 customer service is very good, I’ll give them that.

    Now, if only I didn’t have to crawl onto the top of my refrigerator to find a moment of possible network coverage…

    [sigh]

    Glad you’re sorted!

  2. chanapong April 3, 2008 at 07:39 #

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