In both instances, there have been no responses – not even an acknowledgment of my mails. Unbelievable in this day and age really.
In the first instance, my mail is basically the same as me jumping up and down in a shop going “take my money – I want to buy something – have my money, here – go on, take it”. In the second instance, it was some positive feedback on why I didn’t give a company my money (a substantial amount as it may have turned out), and how they might have done if only they’d been a little more polite and helpful.
Why ask customers, or potential customers, to contact you if you’re not going to bother responding at all?