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NTL – are these actual hidden charges?

I see lots of coverage, particularly relating to Ryanair, where people talk about “hidden charges”. In most cases, these aren’t really hidden. They may be unfair, unwarranted, and just downright nasty, but in pretty much all cases, they’re not actually hidden as they’re shown to you before you actually commit to paying anything.

During my call to NTL referred to in my NTL post earlier, a curious thing was mentioned to me when I was getting my broadband upgraded. The lady mentioned that if I was to subsequently change my subscription again back to the lesser service, I would be charged a €10 administration charge.

Watch out for this. I wonder is it mentioned to everyone who calls to have their service upgraded – though you would expect to see it on their website.

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