How much better protected will Irish consumers be under the combined National Consumer Agency / Competition Authority than they are now under the separate entities?
This post below shows the complete inaction of the NCA to use the consumer protection legislation that they could use, while I’ve written before about the uselessness of the Competition Authority – witness the spectacular 2006 failure to act over the Shell / Statoil merger.
We can only wait and see. If the proposed amalgamation isn’t going to improve consumer protection, then we’ll have to see what cost savings are going to be implemented instead. Either way, I suppose consumer protection in Ireland can’t get any worse:
In July of this year we reported how the National Consumer Agency was taking it easy on garages that were ripping off consumers by selling them clocked cars. At the time we felt that the practice by the NCA of getting the garages to promise to be good wouldn’t be enough to get garages to stop this clocking of cars.
Despite this, Ann Fitzgerald claimed that this softly softly approach:
Sends a clear message to other dealers that they cannot mislead consumers by selling them clocked cars and expect to get away with it
Obviously not, given this report at the end of September that the Airport Used Cars Centre in Cloghran in Dublin was caught having sold 4 clocked cars to consumers.
An unbelievably, given this clear evidence that the NCA softly softly approach isn’t working, they still won’t prosecute and fine the car dealer for breaching consumer laws and ripping off consumers.
What will it take for these fuckers* to actually do something to protect consumers?