This article from Shane Phelan in the Irish Independent told us how the Chief Executive of the National Consumer Agency, Ms. Ann Fitzgerald, received a performance bonus of nearly €25,000 for her 2007 performance. That’s €25,000 over and above her near €187,000 salary.
Let’s just remind ourselves of the performance of the National Consumer Agency in 2007. As I highlighted back in November, the NCA received 2250 complaints from consumers that were specifically related to suspected breaches in legislation – there were 70,000 calls in total.
And what was the prosecution rate for these 2250 complaints – a mind numbing 1%. That’s 19 prosecutions out of 2250 consumer complaints.
Definitely getting value for money out of our NCA Chief Executive there.