Comments on: Say No To 1890, 1850 and 0818 Call Costs http://www.valueireland.com/2009/04/say-no-to-1890-1850-and-0818-call-costs/ Better Purchasing Decisions Through Better Information Wed, 17 Mar 2010 00:17:12 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Mark http://www.valueireland.com/2009/04/say-no-to-1890-1850-and-0818-call-costs/comment-page-1/#comment-1663 Mark Tue, 21 Apr 2009 13:07:21 +0000 http://www.valueireland.com/?p=2544#comment-1663 P your talking out of your A. I just contacted BT and they have confirmed that the owner of an 0818 number can charge whatever they want. A specific number which shall remain nameless (Sky customer service)...oops! can potentially charge up to €0.86 per min - the right so and so's P your talking out of your A. I just contacted BT and they have confirmed that the owner of an 0818 number can charge whatever they want. A specific number which shall remain nameless (Sky customer service)…oops! can potentially charge up to €0.86 per min – the right so and so’s

]]> By: declanh http://www.valueireland.com/2009/04/say-no-to-1890-1850-and-0818-call-costs/comment-page-1/#comment-1466 declanh Wed, 08 Apr 2009 10:07:09 +0000 http://www.valueireland.com/?p=2544#comment-1466 I love the way P can't even get the website name right when he's slagging it off. Down with directory enquiries numbers!!!! I love the way P can’t even get the website name right when he’s slagging it off.

Down with directory enquiries numbers!!!!

]]> By: valueireland http://www.valueireland.com/2009/04/say-no-to-1890-1850-and-0818-call-costs/comment-page-1/#comment-1457 valueireland Tue, 07 Apr 2009 22:14:57 +0000 http://www.valueireland.com/?p=2544#comment-1457 @TopToys - You're right. One of the reasons I go into this issue was because of difficulties calling these 1890 and 1850 numbers from Skype. Hopefully our listing of numbers will help Skype users (and other such service users). @P – Thanks for your comments, I think. Very nice and brave of you to comment so strongly, yet anonymously. Thank you, though, in your comment for confirming the fact that companies using 0818 numbers can make money off the back of their customers calling in. You refer to making a profit – I didn’t. I only referred to 0818 numbers as being a revenue stream. If, as you say, businesses don’t want to subsidise their customers phone calls by providing 1890 or 1850 numbers, why do they not provide simple geographic numbers (such as 01, 021 or 091 etc) rather than these 0818 number? Because they don’t provide such geographic numbers, it’s my opinion that business providing 0818 numbers are doing so with the specific intention of making money off the back of these calls – you can call it sensationalist if you like, but there you go – it’s my opinion. Otherwise, why would companies be so protective of their geographical alternatives – resisting any attempt by their own customers to get these numbers in order to be able to call them at a cheaper rate? To me, this shows a complete lack of regard for their customers. All that said, contrary to your comment, there is nothing in this article that is misleading. I’m open to any other specific issues being highlighted – e-mail me here any time with the actual statement that is incorrect. And while we’re at “misleading statements”, I don’t claim, and never have claimed, to be a “peoples champion” as you state. This website, and my newspaper articles, are my personal views and opinions surrounding consumer affairs issues in Ireland at the moment and much of the bullshit that consumers have to put up with. It is my hope that readers here read items that you don’t see anywhere – showing an angle to what’s going on that others either don’t see, don’t want to see, or don’t want to talk about for fear of upsetting the famous “powers that be”. I don’t speak for anyone. I don’t claim to speak for anyone – I speak for myself. I encourage and welcome feedback from the readers here – it broadens the discussion and highlights a wider range of issues for those who are kind enough to visit. As for Adsense, I run this website for around €100 per year - covering the cost of website names and hosting. The addition of Google advertising in the last 6 months was an attempt to recoup some of the cost of keeping the site going. Maybe you should redirect your ire to the consumer organisations who actually do claim to represent consumers who spend anything from €750,000 to €10m per year and don’t even match (in my humble opinion) the quality of the content that is found here on ValueIreland.com. @TopToys – You’re right. One of the reasons I go into this issue was because of difficulties calling these 1890 and 1850 numbers from Skype. Hopefully our listing of numbers will help Skype users (and other such service users).

@P – Thanks for your comments, I think. Very nice and brave of you to comment so strongly, yet anonymously.

Thank you, though, in your comment for confirming the fact that companies using 0818 numbers can make money off the back of their customers calling in. You refer to making a profit – I didn’t. I only referred to 0818 numbers as being a revenue stream.

If, as you say, businesses don’t want to subsidise their customers phone calls by providing 1890 or 1850 numbers, why do they not provide simple geographic numbers (such as 01, 021 or 091 etc) rather than these 0818 number?

Because they don’t provide such geographic numbers, it’s my opinion that business providing 0818 numbers are doing so with the specific intention of making money off the back of these calls – you can call it sensationalist if you like, but there you go – it’s my opinion.

Otherwise, why would companies be so protective of their geographical alternatives – resisting any attempt by their own customers to get these numbers in order to be able to call them at a cheaper rate? To me, this shows a complete lack of regard for their customers.

All that said, contrary to your comment, there is nothing in this article that is misleading. I’m open to any other specific issues being highlighted – e-mail me here any time with the actual statement that is incorrect.

And while we’re at “misleading statements”, I don’t claim, and never have claimed, to be a “peoples champion” as you state. This website, and my newspaper articles, are my personal views and opinions surrounding consumer affairs issues in Ireland at the moment and much of the bullshit that consumers have to put up with. It is my hope that readers here read items that you don’t see anywhere – showing an angle to what’s going on that others either don’t see, don’t want to see, or don’t want to talk about for fear of upsetting the famous “powers that be”.

I don’t speak for anyone. I don’t claim to speak for anyone – I speak for myself.

I encourage and welcome feedback from the readers here – it broadens the discussion and highlights a wider range of issues for those who are kind enough to visit.

As for Adsense, I run this website for around €100 per year – covering the cost of website names and hosting. The addition of Google advertising in the last 6 months was an attempt to recoup some of the cost of keeping the site going.

Maybe you should redirect your ire to the consumer organisations who actually do claim to represent consumers who spend anything from €750,000 to €10m per year and don’t even match (in my humble opinion) the quality of the content that is found here on ValueIreland.com.

]]> By: P http://www.valueireland.com/2009/04/say-no-to-1890-1850-and-0818-call-costs/comment-page-1/#comment-1448 P Tue, 07 Apr 2009 14:01:36 +0000 http://www.valueireland.com/?p=2544#comment-1448 "the company on the other end of the line are actually making money from your call" - Companies who don't feel the need to subsidise their customers calls use a universal number (0818) -The customer is charged the cost of a national call--If volumes are large enough the Service provider i.e. the telco may give a rebate to the company- This can be about 1 cent a minute or about 60cent per hour- hard to see how they are making a profit here! -your article is sensational and misleading for the ordinary consumer- You are only increasing tension between the customer and the poor guy on the other end trying to do his job, so as you can look like the peoples champion that you claim to be. As for saynoto11890.com- I see you are selling some adsense along the way- few quid on the back of peoples fustration- nice. Real leader of the gang.. “the company on the other end of the line are actually making money from your call” – Companies who don’t feel the need to subsidise their customers calls use a universal number (0818) -The customer is charged the cost of a national call–If volumes are large enough the Service provider i.e. the telco may give a rebate to the company- This can be about 1 cent a minute or about 60cent per hour- hard to see how they are making a profit here! -your article is sensational and misleading for the ordinary consumer-
You are only increasing tension between the customer and the poor guy on the other end trying to do his job, so as you can look like the peoples champion that you claim to be.
As for saynoto11890.com- I see you are selling some adsense along the way- few quid on the back of peoples fustration- nice. Real leader of the gang..

]]> By: John http://www.valueireland.com/2009/04/say-no-to-1890-1850-and-0818-call-costs/comment-page-1/#comment-1438 John Tue, 07 Apr 2009 10:06:46 +0000 http://www.valueireland.com/?p=2544#comment-1438 Sometimes these companies give another number if you are calling from abroad. Call that number you always get through. Sometimes these companies give another number if you are calling from abroad.

Call that number you always get through.

]]> By: The Toy Man http://www.valueireland.com/2009/04/say-no-to-1890-1850-and-0818-call-costs/comment-page-1/#comment-1437 The Toy Man Tue, 07 Apr 2009 09:44:04 +0000 http://www.valueireland.com/?p=2544#comment-1437 Yes I agree. You can't even get around it using Voice over IP services. I use Skype to make all my calls now and you really get stung for 1890 calls. Yes I agree. You can’t even get around it using Voice over IP services. I use Skype to make all my calls now and you really get stung for 1890 calls.

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