This e-mail question came through from a reader of ValueIreland.com recently. It’s an interesting twist that I haven’t seen mentioned anywhere else.
I was in my local Centra this evening and they had a notice up saying that they would be phasing out the provision of receipts from their tills over time “in the interests of being greener”.
Can they do that? I though it was obligatory that shops provide receipts for purchases. Any information you can provide would be appreciated.
I had to do a bit of checking on this, and here’s what I could find out. First of all, to clarify – the Centra signs referred to in the readers e-mail did actually specify that if shoppers wanted a receipt, they only had to ask for one.
As far as I can find out, shops are not legally obliged to give every customer a receipt. Fair enough, most big stores do, but lots of smaller convenience stores don’t already.
However, what shops are obliged to do is provide you with a receipt if you ask for one.