Good news (maybe) on the costs of calling 1890, 1850 and 0818 numbers

Over on SayNoTo1890.com this morning, I’ve published an update that gave me a little buzz when I was writing it. After 3 years of providing geographical alternative numbers to 1890, 1850 and 0818 numbers to save mobile and landline (with bundles of minutes) users money on their phone calls, it looks like ComReg might be about to do something.

ComReg have recently published a Consultation paper for review and response by interested parties before close of business, Friday September 17th. This consultation paper is extremely relevant to this particular site as it relates to the usage, advertising and charging related to 1890, 1850 and 0818 numbers.

As part of this, ComRegs “Sixth Review of the National Numbering Conventions”, the main issues on which views are sought in this current consultation includes:

Changes addressing tariff ceilings associated with the non-geographic number ranges 1850, 1890, 0818, 0700 and 076, in particular by being more specific about the tariffs affecting mobile callers;

In fact, the SayNoTo1890.com website gets a specific mention in the paper:

ComReg has received a continuous flow of complaints from service providers and consumers about the cost of 1850 and 1890 numbers in recent years and has engaged with industry to attempt to improve the situation, with very limited results. Eircom, which is one of the main hosts for 1850/1890, has adjusted its charges and this has brought some improvements that help service providers but the main problems remain.

Whilst service providers are dissatisfied with the cost burden associated with terminating 1850 calls, the apparent dissatisfaction amongst end-users is mainly with the origination9 charges associated with calling 1890 numbers when calls are made using a mobile phone. This dissatisfaction is exemplified by the rise over some years of a web-based campaign called “Say „No‟ to 1890”. This campaign identifies many major companies using 1890 and advises customers to ring alternative geographic numbers – which are provided on the web site – to reach those companies.

This is obviously a very welcome move if it addresses the issues that have necessitated the creation of the website in the first place. I’m still in the process of reviewing the documentation myself as it’s obviously of key importance to what the website was set up to address.

I’m not sure I fully appreciate, on first reading, what’s being proposed in this document, but more examination is necessary.

For users of this site, and anyone familiar with SayNoTo1890.com, I’d invite you to have a read through of the document also, and please contact me here and let me know your thoughts and feedback. I’ll compile a single response on behalf of the users of SayNoTo1890.com and ValueIreland.com readers.

The consultation paper can be downloaded from this link (pdf document).

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