Consumer Rights

What are my rights when my computer software isn’t working?

This e-mail came through from a ValueIreland.com reader who had some computer problems.
Hi,i bought a computer from the store 7 months ago.When [...]

Make your Manky nominations for shoddy Irish products and services

Recently, I wrote about the Australian Consumer Choice Shonky awards. In the absence of anything similar here in Ireland, I thought we [...]

Make your Manky nominations for shoddy Irish products and services

Yesterday, I wrote about the Australian Consumer Choice Shonky awards. In the absence of anything similar here in Ireland, I thought we [...]

Australian Consumer Organisation awards “Shonkys” for substandard products

Every year, the Australian consumer organisation, Consumer Choice, awards what they call their Shonky Awards. A Shonky is awarded to companies who [...]

O2 Grafton Street – 60 minutes for a 10 minute transaction

Recently, I spent nearly an hour in one of the infamous O2 stores on Grafton Street in Dublin. My Nokia E51 had [...]

What’s the “Consumer Consultative Panel” doing these days?

Short answer – not a whole lot.
During the course of the meltdown in the Irish banking system last year and the revelations [...]

Competition Authority and National Consumer Agency. A marriage made in hell?

I wrote previously, Are the Competition Authority happy to be merged with the National Consumer Agency?, about how it was unlikely that [...]

Top Tip when booking online for anything

In this post last week, I referred to this thread on Conor Popes Pricewatch blog where there was some discussion on the [...]

When will we see Ticketmaster.ie pull this stunt in Ireland?

I was recently online on Ticketmaster.com buying some tickets for Cirque du Soleil in New York in December when, at the very [...]

What garages are doing to get customers in the door

Talking to a colleague of mine during the week, he had a story that made him pretty angry the previous weekend.  He’s [...]