It’s a little while ago, but I loved these tips from the Harvard Business Review on how not to complain. In the [...]

In recent days, the chairman of the Consumers Association of Ireland, James Doorley, has been critical of the proposal by the Department [...]

This e-mail came through from a ValueIreland.com reader recently. For the moment, I’m going to blank out the company name as I [...]

I wrote on Monday about how to complain effectively as a consumer when we’re dealing with a business that we feel has [...]

This e-mail came through from a ValueIreland.com reader who had some computer problems. Hi,i bought a computer from the store 7 months [...]

Recently, I wrote about the Australian Consumer Choice Shonky awards. In the absence of anything similar here in Ireland, I thought we [...]

Yesterday, I wrote about the Australian Consumer Choice Shonky awards. In the absence of anything similar here in Ireland, I thought we [...]

Every year, the Australian consumer organisation, Consumer Choice, awards what they call their Shonky Awards. A Shonky is awarded to companies who [...]

Recently, I spent nearly an hour in one of the infamous O2 stores on Grafton Street in Dublin. My Nokia E51 had [...]

Short answer – not a whole lot. During the course of the meltdown in the Irish banking system last year and the [...]