Customer Service

What can I do about pubs changing their prices?

An e-mail came through from a ValueIreland.com reader recently, where the answer is very simple to the one that I gave to [...]

O2 Grafton Street – 60 minutes for a 10 minute transaction

Recently, I spent nearly an hour in one of the infamous O2 stores on Grafton Street in Dublin. My Nokia E51 had [...]

What garages are doing to get customers in the door

Talking to a colleague of mine during the week, he had a story that made him pretty angry the previous weekend.  He’s [...]

emailtheceo.ie – privacy guaranteed

Following on from this mornings post, I thought it worth a mention – if you do send me in the contact [...]

Pop Quiz: Why do you fly Ryanair?

Ryanair describes itself as “the worlds favourite airline” in its press releases. It frequently provides the cheapest fares on its routes compared [...]

Boycotting businesses – sharing via Twitter @iboycott?

I recently noticed a particular new follower of @valueireland on Twitter – someone called “Craig Fleischmann”. His bio was interesting as it [...]

How to Complain

We Irish are terrible at complaining. It’s not in our nature. Well, at least complaining directly. Much of the time, we are [...]

McDonalds and Burger King – show me the special offers

This e-mail came through from a ValueIreland.com reader who was frustrated with the activities of McDonalds and Burger King when it came [...]

The pitfalls of buying jewellery abroad

This is an old e-mail from a ValueIreland.com that I just came across recently:
I was wondering if you could possibly offer me [...]

Are there businesses who actually don’t want customers?

You’d think that in these straightened times that businesses would be trying to get as much custom as they can, but given [...]