Tag Archives | cost of text messages

Mobile phone costs, top ups, and offers and gaming CallCosts.ie

In a recent article for the Irish News of the World, I was looking at the cost of sending texts. As I’ve highlighted for many of the articles I’ve written, the multitude of different offers and pricing models across many consumer products such as texting almost seems to be an intentional effort on the part of service providers to make any comparisons impossible across companies.

It’s therefore impossible to compare like with like, and this just shows how difficult a job it is for CallCosts.ie to provide an accurate picture.

Take, for example, the top up offers currently advertised by the mobile providers on their website:

  • Vodafone – Get 20% bonus credit when you top up by €30 or more here
  • O2 – 10% extra when you top up by €30
  • Meteor – no direct offers available on their website at the moment
  • Three – no direct offers available on their website at the moment
  • Tesco Mobile – top up by €10 and get €10 free, top up by €20 and get €20 free and top up by €30 and get €30 free.

It should be noted that many of these offers have some catchy small print included that should be checked before assuming everything is straightforward. For example, free top up credit can’t always be carried over from month to month and your paid credit is always used first before your free credit.

Using the CallCosts.ie website to try to work out the cheapest way to send texts is an example of the wide variety in packages avaialble to customers – for example, as can be seen above, mobile operators seem reluctant to provide the same top up value offers, nor provide the same numbers of inclusive minutes or texts.

Its also well known within the mobile industry that the CallCosts.ie website can be “gamed” – that is, it’s known what combinations of free texts, or add-on text bundles or minutes bundles, can be made available on any of their standard packages to try to get them to the top of the CallCosts comparison listings for best value.

And the CallCosts.ie website clearly states that this is possible, so why wouldn’t the mobile companies, take advantage of that:

From the Model Assumptions section of the CallCosts.ie website, Assumption regarding add-ons and pre-paid discounts:

In providing a result, callcosts.ie assumes the user will choose tariffs/payment options and features available which if availed of can lower their costs.

Consequently, callcosts.ie will calculate if a top-up discount or a tariff add-on feature can lower the cost to the user and, if so, indicate whether this feature has been included in the calculation when providing a result.

It is assumed that the user will purchase the add-on or will top up by the required minimum top-up level in order to avail of the benefit.  Please note a top-up discount will only apply where the users spend level passes the initial threshold at which the top up discount becomes available.

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How to understand your texting options

Irish News of the World

May, 2009

Diarmuid MacShane

Text Message Confusion

Do you know how many text messages you send each month? How much is your texting habit costing you?

In 2008, ComReg said that Irish people sent almost 25m text messages every day – that’s up from 9m in 2004. That’s over 9bn text messages sent in one year.

Across the 5 mobile phone companies operating in Ireland at the moment (Vodafone, O2, Meteor, Three and Tesco) there are almost 30 different ways you can be charged for sending a text. If I didn’t know better, I might think that these companies are purposely trying to confuse us.

Most of these companies will provide packages that will either charge you per text, or depending on how much you spend per month, will provide you with “inclusive texts”. These inclusive texts are mainly available on monthly post pay contracts, varying from 30 with Meteor to 2850 on certain Three contracts.

Text Costs

If you’re paying by individual text, the cheapest company at the moment is Three who charge a promotional offer of 3c per text until the end of June on their 3Pay package. The Three Pay Monthly contract will cost you from 6c to 8c per text.

All the other mobile companies will charge you from 9c on monthly contract phones to 13c on pre-paid phones to send a text message.

The craziest thing about all these text message charges is that they cost the mobile phone companies less than a fraction of a cent to carry a text message, so they’re making huge profits on each text we pay for.

Optional Extras

There are two extra features to watch out for when checking out how much a text message might cost you.

Firstly, most mobile companies now offer free text messages if you’re sending messages between people on the same network.

Secondly, most of the companies will now also provide text bundles or add-ons where you can buy an extra allocation of text each months for up to €10 and sometimes more. These will give you an extra number of text messages each month that normally bring down the average cost – down to 4.5c to 7.5c across all the networks.

Free Texts

O2, Vodafone and Meteor all provide 250 to 300 free text messages to their customers on their websites. For people who work regularly on computers, or have home computers, there is a saving of up to €30 per month available here by using these free texts.

If you have an iPhone or an iPod Touch, you can use an Apple App Store application called EirText that will allow you send text messages from your free text allocation while you’re on the move.

The application is free and if you’re connecting over the O2 network, you will have to pay the data costs. However, if you’re using a WiFi connection you have no costs at all.

Finding Out More

Given the complexity of the numerous mobile phone packages available, if you want to find the best offer available at the moment, the place to go is the ComReg website www.callcosts.ie.

As an example, if you send 300 texts per month and don’t make any phone calls at all, then the best value overall, where all your texts are “free” is to go with Tesco Mobile (assuming you top by €30 in one go).

Next best is the O2 Experience More pre-paid package where you must top up by €20 per month.

Using the www.callcosts.ie website, you can either check out the best value package if you’re thinking of changing of changing your mobile provider. You can also use it to compare your current package with others that are out there to make sure you’re getting the best value possible.

Savings

If you send an average of 10 texts per day for the month, your text costs alone could be costing you anything from €0 to €39 per month depending on the mobile company you’re with and the phone package that you’re on. If you make the switch from the highest to the lowest package, you could be saving yourself over €450 per year.

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