Tag Archives | Heineken Cup Final

Ryanair offering refunds on Munster flights

I was alerted to this generous Ryanair offer after a comment linking to a thread on Politics.ie on this post where I highlighted what seemed to be some dodgy Heineken Cup dealings by Aer Lingus when it came to Newcastle flights.

According to this release on the Ryanair website:

Ryanair has also freed up availability on its Edinburgh and Glasgow (Prestwick) routes by offering a “losers’ refund” of €100 per return flight (or cost if less than €100) to Munster fans who originally booked to fly from Dublin to Edinburgh and Glasgow (Prestwick).

Given that refunds are almost impossible to get from Ryanair (or just not worth the hassle given their administration charges) this seems to be a fair offer.

As the Politics.ie post points out, a decent deal for Munster fans probably, but definitely not for Leinster fans who would be taking up these extra flights, since according to the Ryanair site:

All seats are now available for just €349 return between Dublin and Edinburgh and €199 return between Dublin and Glasgow (Prestwick).

A €249 premium back to Ryanair at a minimum since the original tickets were unlikely to have cost the Munster fans €100 only, so they’ll get to keep that extra cash as well.

Then again, if Munster fans just decided they didn’t want to go to Edinburgh after all, the wouldn’t have been entitled to any refund just because they changed their minds.

It is feasible that Ryanair could have potentially been able to sell some of those flight anyway – when people didn’t show up for flights on the Friday or the Saturday morning. But that would have been too short notice for them to sell them all, so this way, they’re guaranteed to sell more of them at the higher price rather than depending on standby passengers.

Good business by Ryanair, a better than nothing deal for Munster supporters, and a shafting for Leinster supporters.

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Are Aer Lingus pulling a Ryanair Heineken Cup stunt?

A friend of mine drew my attention to this last week. It looks like Aer Lingus might be pulling a Ryanair stunt on shafting Irish fans that are planning on traveling to Edinburgh for the 2009 Heineken Cup Final.

Last year, Ryanair rescheduled flights into Bristol Airport near Cardiff that had been booked cheaply way ahead of time to an unsuitable time forcing supporters to cancel their booking so they could get their in time for the game. Then, once everyone was gone off those flights, they reinstated them, but at ridiculously higher prices than previously available. I wrote about this here last year.

It looks now like Aer Lingus might be pulling the same trick this year. Since flights were enormously expensive into both Edinburgh and Glasgow on Heineken Cup final weekend since about last September, people were finding alternative ways of getting over for the game.

Once of those routes was to fly into Newcastle and to drive to Edinburgh. Ryanair have copped on to this route to the Final in Edinburgh as well – normally a weekend return is €90 but on the Heineken Cup Final weekend it’s €245. I’ve no problem with this – it’s supply and demand.

However, as of Friday, Aer Lingus flights to Newcastle will be canceled from May 1st – 3 weeks before the final.

How long, I wonder, before flights to Newcastle are reinstated again, but at vastly higher prices? This is what I do have a problem with.

All of this shafting of customers who are smart enough to buy their flights plenty of time in advance, unfortunately, is perfectly allowable.

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