Tag Archives | phone call costs

Vodafone Increases cost of Directory Enquiry calls

There was a notification in the Irish Times on a Saturday a couple of weeks ago indicating “changes to Vodafone call charges”.

I love notifications like that – the call charge has changed, or the interest rate on savings accounts has changes (as frequently notified by the banks). Why not be straight with us and tell us if things are changing up or changing down.

As it turns out, the Vodafone call cost changes are an increase in the cost of calling the 4 directory enquiries numbers. (Quite poor form also that the webpage that’s advertised in the paper as having more information is giving a 404 error).

As per the table below, for both pay monthly and prepay customers, the cost per minute of calling each directory enquiry number has gone up 5c per minute – as has the connection cost per call also. That’s a 6% cost increase – let the bluster begin.

Our research article into the cost of Directory Enquiries has been updated with these new costs.

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Neat trick by hard pressed greedy Dublin hotel

A couple of weeks ago, a Canadian contractor was working in my office for a few days. Being over from Canada, away from his family, he obviously wanted to call home in the evenings from his hotel room.

On the advice of his manager in Canada, my colleague bought a ZapTel Absolute World Card which is supported in Ireland through SkyTel.

His first evening back in the hotel, he tried ringing the 1890 number on the card, but nothing happened. He checked the “dial 9” and so on, tried again, but nothing. There was also a 1850 number on the card, but this too didn’t work.

He contacted the SkyTel support e-mail address on the card the following day and they provided a local 01 number. That next evening, he tried to call the 01 number as well, but with no joy.

Confused, he checked with us in work the following day to see if he was doing anything wrong. We tried the numbers from the office and all 3 of them worked perfectly. That evening, for one final time, he tried all the numbers again, but without success.

The only conclusion we can come to is that the hotel has blocked the numbers to prevent their clients from calling these numbers. Obviously, nothing strictly wrong with this, but it strikes me as extremely cheap and grabbing by the hotel. It’s not like they won’t make a few quid on the calls to the 1890 or 1850 numbers, but it’s hard to believe they’ll go to this lengths to screw a few quid more from their clients.

 

Click here for the SayNoTo1890.com Website.

Click here for the SayNoTo1890.com Website.

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The real cost of 1890, 1850 and 0818 numbers

Over on the SayNoTo1890.com site, we have recently we have published a new page detailing the cost of calling 1890, 1850 and 0818 numbers from as many phone companies as we could find.The Call Costs page in the main menu bar now shows the real costs of calling these numbers – particularly if your phone package has inclusive minutes.

Calls to 1850, 1890 and 0818 are not deducted from inclusive minutes on any phone minute packages provided by Irish telecoms companies (except for one).

This shows how beneficial it is that you are able to use geographical telephone numbers instead – it saves you money if you have an inclusive minutes package with your phone provider.

So, what can we do?

  • The ideal thing we should be demanding is that our phone providers include these 1890, 1850 and 0818 numbers in their inclusive minutes packages.
  • Failing that, we should share any geographical alternative phone numbers that we know of with everyone else to allow us all save money on these calls.
And that’s what the SayNoTo1890.com website is for. If you know of any geographical alternative phone numbers that can be used instead of 1890, 1850 or 0818 numbers, e-mail us and we’ll share them with everyone else.

 

Click here for the SayNoTo1890.com Website.

Click here for the SayNoTo1890.com Website.

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Have you alternatives to 1890, 1850 or 0818?

Back in September 2007 I wrote about an article written by Paul Kelly in the Irish Examiner about how calling Irish businesses and organisations was costing Irish consumers more than it should do.This is because calling LoCall and Callsave (1890 and 1850) numbers is not normally included in bundles of minutes that consumers get with their mobile or landline packages.

In his article, Paul provide some regular phone numbers which could be used instead of these Locall and Callsave numbers to call certain companies. We followed up by providing some more in August. By calling these alternative numbers, consumers can use up their inclusive minutes, rather than paying extra for the calls.

Following on from that coverage, we set up a new website that will provide consumers with an up to date listing of alternative phone numbers which can be used instead of to LoCall and Callsave numbers.

I haven’t had the time to work out the best way to present this information yet, but I still invite everyone to post your comments, or e-mail us here, if you have any regular telephone numbers that you know can be used instead of 1890, 1850 or 0818 LoCall or CallSave numbers. (If you have suggestions on a good way to proceed with this idea, please let me know).

We’ll keep our listing maintained for the use of all consumers and help avoid unnecessary costs – particularly if you have minutes bundles with your phone package (mobile or landline).

 

Click here for the SayNoTo1890.com Website.

Click here for the SayNoTo1890.com Website.

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SayNoTo1890.com – New Value Ireland Website Launched

In previous posts I wrote about an article written by Paul Kelly in the Irish Examiner about how calling Irish businesses and organisations was costing Irish consumers more than it should do.

This is because calling Locall and Callsave (1890 and 1850) numbers is not normally included in bundles of minutes that consumers get with their mobile or landline packages.

In his article, Paul provide some regular phone numbers which could be used instead of these Locall and Callsave numbers to call certain companies. We followed up by providing some more in August. By calling these alternative numbers, consumers can use up their inclusive minutes, rather than paying extra for the calls.

We have now set up a new website, http://www.saynoto1890.com/ which will provide consumers with an up to date listing of alternative phone numbers which can be used instead of to Locall and Callsave numbers.

We invite you to keep a book mark of this site for future use, and if you have any numbers that we should know about, please let us know at info@valueireland.com.

 

Click here for the SayNoTo1890.com Website.

Click here for the SayNoTo1890.com Website.

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