Tag Archives | Pigsback.com

More delays in getting points Pigsback.com

Yet again it’s taken far longer than necessary (or promised in terms and conditions) to get Pigsback.com points. I’ve raised this a couple of times in the past, and it’s still a problem.

Last time, it was suggest that this might be a problem because I use Firefox rather than Internet Explorer, but the e-mail I got back from Pigsback.com following my complaint is a little more telling. Seems that their points awarding process isn’t as automated as you might have thought.

PiggyPoints for this offer are normally credited within 24 hours however from time to time a PiggyPoint credit gets held up in the system. I checked for a pending credit for your account under this offer and there is a pending credit there. I have approved this for you and the PiggyPoints will be visible in your account by tomorrow.

Fair enough, but this is happening every single time I make a purchase via the site where I’m due more than a couple of hundred points in return.

Is anyone else having this problem – how widespread is this?


Anyone else having problems with Pigsback.com?

I love free stuff, and in pursuit of that, I use Pigsback,com. Over time, the free points add up and provide me with Hughes & Hughes book vouchers so I can add to my collection every so often.

However, I’ve had two problems with Pigsback.com recently. Firstly, it seems that every time I earn points for whatever reason, the only way I get my points allocated is after having to e-mail customer support rather than getting them credited automatically. Its becoming a pain, and starting to take the good out of the website completely.

Secondly, I was checking the cost of hotels in Limerick through their “1000 points if you book through 1800 Hotels” offer – which has the punchline “Choose from 55,000 quality discounted hotels worldwide”.

Jurys Inn Hotel in Limerick through that offer was €100. And with 1000 points, or €10 returned, that’s a net cost of €90.

But Jurys Inn Hotel in Limerick for the same night is €61 through Hotels.com. Which is even better value than going directly via the Jurys Inn website which was charging €69 for the same room.

And just to finish the story, the Hotels.com website had rooms at the Clarion in Limerick for about 22% cheaper than going directly through the Clarion website.

Lessons learned:

  • Just because someone tells you hotels, or anything else, are discounted, it doesn’t mean you’ll be getting the best value.
  • Just because you’re getting money back on a purchase doesn’t mean you’re getting the best value.
  • In my experience, Hotels.com provides the best value for most hotels that you might want to make a booking for, worldwide.

Getting Pigsback.com points is like pulling teeth

I’ve been a member of Pigsback.com for a couple of years now and find the site quite useful for getting something back when making different online purchases. I’ve used them for Getlenses.com contact lenses, for setting up Rabodirect and Anglo Irish Bank savings accounts, and for various other things like flights and car hire.

However, increasingly, I’ve found that there are frequently delays in having my points earned delivered to my PiggyBank. For my last two transactions, it’s taken e-mails to their customer support centre to have these points added. And most recently, there was a delay in getting my book token delivered that I’d purchased with PiggyPoints as well.

I’m all for getting something for nothing, and Pigsback.com is a great service in getting better deals for Irish consumers, but I fear that if these kinds of delays are more widespread than just me then it’ll reduce the appeal of using what is a good overall site.


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