A couple of weeks ago, a Canadian contractor was working in my office for a few days. Being over from Canada, away from his family, he obviously wanted to call home in the evenings from his hotel room.
His first evening back in the hotel, he tried ringing the 1890 number on the card, but nothing happened. He checked the “dial 9” and so on, tried again, but nothing. There was also a 1850 number on the card, but this too didn’t work.
He contacted the SkyTel support e-mail address on the card the following day and they provided a local 01 number. That next evening, he tried to call the 01 number as well, but with no joy.
Confused, he checked with us in work the following day to see if he was doing anything wrong. We tried the numbers from the office and all 3 of them worked perfectly. That evening, for one final time, he tried all the numbers again, but without success.
The only conclusion we can come to is that the hotel has blocked the numbers to prevent their clients from calling these numbers. Obviously, nothing strictly wrong with this, but it strikes me as extremely cheap and grabbing by the hotel. It’s not like they won’t make a few quid on the calls to the 1890 or 1850 numbers, but it’s hard to believe they’ll go to this lengths to screw a few quid more from their clients.