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general consumer tips...

You've been ripped off. You've been poorly treated. You have an issue with a business, a shop, or a service provider. Remember though, some rip-offs are not covered by legislation and are merely just businesses taking liberties by charging high prices.

Here is a key list of tips you should remember when purchasing anything in Ireland.

bulletBefore agreeing to purchase anything, you should always be aware of the price to be paid.
bulletConfirm where necessary what you expect in return for this purchase price.
bulletIf you then do not receive what you expect, question the seller - complain.
bulletIf you are not still happy, the further points below should be noted.
bulletAnd let Value Ireland know.

Ultimately, it is down to us as consumers to have our views known, and to act in our own best interests. Only through informing others, who may then avoid these rip-off businesses, will they finally begin to realise that they cannot get away with their rip-off activities.

As mentioned above, if you are unhappy with how you have been treated, we at Value Ireland want you to remember that as an Irish consumer -

bulletYou have defined consumer rights. More...
bulletYou should complain if you are not happy. More...
bulletYou are entitled to a satisfactory response from a business when you complain. More...
bulletYou have further alternatives if you're not happy with this response. More...
bulletFinally, there are organisations there to advise and help you.

The Value Ireland Forum is supplementary to all of the above consumer activities as an aid to informing others of rip-off businesses and practices. We want you to pursue your Consumer Rights.

However, we want to know if you have problems with business in order to warn others, especially if you have pursued your rights and still are not satisfied with the response.

 

 

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