Customer Service – French Style

My folks arrived in Paris yesterday morning for a few days away. After a 4am departure from Dublin they landed in the last place an Irish (rugby supporting) person wanted to be after the Friday night before.

When they checked into their hotel, the manager/owner realised they were Irish and immediately upgraded them to a “superior” room. As he said, “to make up for last nights disappointments”.

One Response to Customer Service – French Style

  1. Thierry Spencer September 24, 2007 at 22:24 #

    I am glad you guys found that rugby and customer service is a matter to be taken seriously…by gentlemen only !
    A French reader of your blog
    (customer sense)
    P.S. and now, good luck against Argentina ! We support you.

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